License & Account

Manage your license, add or remove sites, change plans, billing.

How to Upgrade Your Linkilo Plan

1. Log in to your [Linkilo account](https://linkilo.co/account/) 2. Click **View Licenses** 3. Click **View Upgrades** 4. Pick the plan you want to upgrade to 5. Confirm the prorated charge Upgrades are prorated based on…

1 min read

Linkilo Refund Policy

If you're within 30 days of purchase, request a cancellation and we'll issue a full refund. [Submit a ticket](https://linkilo.co/contact-us/) with the email you used at purchase. We don't issue refunds after the 30-day w…

1 min read

How to Remove a Website from Your License

- You no longer manage the site - You want to free up an activation slot to use on a different site - Client work is finished and you're handing off the site 1. Log in to your [Linkilo account](https://linkilo.co/account…

1 min read

Linkilo License Not Activating

The plugin probably didn't activate. Go to **Plugins → Installed Plugins**, find Linkilo in the list, and click **Activate**. If Linkilo isn't in the list at all, the upload failed — re-download and try again. Check thes…

2 min read

How to Install a Previous Version of Linkilo

If a new Linkilo release introduces a conflict with your site — a plugin conflict, a theme issue, an outdated WordPress version — you can roll back to a previous release while we investigate. 1. **Deactivate** the curren…

1 min read

How to Download the Linkilo Plugin

1. Log in to your [Linkilo account](https://linkilo.co/account/) 2. Click the **Download History** tab 3. Find Linkilo in the list of downloads 4. Click the download link — you'll get a `.zip` file 1. In your WordPress a…

1 min read

Where to Find Your Linkilo License Key

1. Log in to your [Linkilo account](https://linkilo.co/account/) 2. Click **View License** on your active license 3. Click the **key icon** to reveal the license key 4. Click to copy it Once copied, in your WordPress adm…

1 min read

How to Cancel Your Subscription

1. Log in to your [Linkilo account](https://linkilo.co/account/) 2. Open your active subscription 3. Click **Cancel subscription** 4. Confirm [Submit a ticket](https://linkilo.co/contact-us/) and request cancellation. In…

1 min read

How to Replace a Site on Your Linkilo License

Maybe you finished a client project and want to swap one site for another. Or you have a single-site license you'd like to move from your old site to a new one. 1. Log in to your [Linkilo account](https://linkilo.co/acco…

1 min read

How to Add a Site to Your Linkilo License

If you installed Linkilo on a site and it didn't auto-register, or you're moving the plugin to a new domain, you can add the site manually from your account. 1. Log in to your [Linkilo account](https://linkilo.co/account…

1 min read

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